
Sometimes I feel a bit overwhelmed as a freelance web developer in the sense that I am the commodity, manager, CEO, bookkeeper, salesperson, and customer support representative all rolled into one person. This is nothing new and I can guarantee most freelancers have moments where they feel stretched (to say the least).
However, from a sales perspective this is something that offers us a huge advantage.
Who better to sell the services that you offer than YOU? YOU are the expert. YOU can give people the most accurate information related to the service that YOU are offering to them. YOU can make promises that YOU know YOU can keep.
When I am working with a potential web client, I am able to give them a first-hand demonstration of what I can bring to the table in terms of knowledge of my craft and assurances of the success I’ve had with past clients. They can ask as many questions as they want, as specific as they want, and I can answer them. I don’t need to make a call to the experts or make something up. I do what I am selling, and that’s worth a lot.
In fact, that’s probably why I’ve never really felt like I’ve had to sell: People inquire about what I do and I tell them about it. I even give away a lot of my so-called secrets for free. I don’t really need push any harder than that, and I don’t.
Accurate knowledge and first-hand experience build trust, and people either make the decision to do business with me or they don’t. Likewise, I can choose to take on their project or I can refuse it if I feel we’re not a good fit. I am, after all, the person who will be doing the work.
This post was inspired by Gary Vaynerchuk‘s new book The Thank You Economy which I just started reading this week. At the beginning of the book he talks about how he built up WineLibrary. He spent a lot of time just being helpful, and success followed.
So get out there, do what you do (and do it well), share what you know, and let the business come to you. Sometimes being the person that has to do everything in the company can be a chore, but it can also be an advantage.